Alps Privacy Hub
Welcome to the Alps Privacy Hub.
Data Protection – GDPR
Alps was developed to support schools and colleges, and groups of schools to drive performance improvement through good use of data. Protecting the sensitive data schools and colleges choose to send to us is a top priority.
At Alps we updated our systems and terms and conditions in line with the UK General Data Protection Regulation (“UK GDPR”) to ensure that we could carry on supporting schools, colleges and Groups.
Our approach to data protection compliance is continuous and subject to regular review. We will keep you informed of any updates to our data documentation or systems, particularly where changes to the Government guidance on how to apply UK GDPR or relevant case law requires us to change these further.
Data Protection – Alps Terms, Privacy Policy and Cookie Policy
Site Terms and Conditions
Our Alps Site Terms and Conditions explain how our services work and how we ensure privacy and security. This is the document we require schools and colleges to agree to before uploading data to us. It explains what we require from schools and colleges if they choose to use Alps.
In terms of the services we provide, schools and colleges, as the data controllers, are required under the UK GDPR to have a written contract with us, the data processor, which fulfils certain requirements set out in Article 28 UK GDPR.
Our Terms and Conditions have been updated to reflect these requirements and now also serve as a data processing agreement.
VIEW OUR SITE TERMS AND CONDITIONS
Privacy Policy
The Privacy Policy sets out the basis on which any personal information we collect from you, or which may be shared with Alps as part of our services, will be processed by us.
Cookie Policy
Our Cookie Policy sets out the cookies we use, how we use them to help improve your browsing experience, and how you can control and manage your preferences.
UK GDPR Compliance
Our Compliance Statement confirms how we meet our obligations under the UK GDPR in delivering services to schools and colleges. It also addresses many of the frequently asked questions we receive, including how we store, retain data and share data.
VIEW OUR UK GDPR COMPLIANCE STATEMENT
Data Protection – Further Information For Schools
Information for Students and Parents
This sets out our position with respect to student data, the position of the school or college, and what we do if there is a query from a student or parent.
Read More
UK GDPR – Profiling warning for schools and colleges
The UK GDPR contains a number of provisions about the use of automated decision making, including profiling. Profiling is defined under UK GDPR as the automated processing of personal data to evaluate certain things about an individual, including their performance or behaviour. This statement sets out our position on any potential profiling using Alps analysis.
Read More
Data Protection Complaints Process
This document sets out how we handle complaints relating to the use of personal data, in line with our obligations under UK GDPR and the Data (Use and Access) Act 2025.
Read More
Contact Us
We will keep you informed on any further updates that we make. If you have any queries in the meantime please contact us on 01484 887 600 or email us at [email protected]
Please be aware that this statement is not intended to be formal legal advice. We recommend that you seek your own expert advice wherever relevant.
July 2026