Meet our talented Customer Success Specialist, Callum Taylor. Callum has been part of the Alps family for nearly 5 years and has always been passionate about putting the customer first. Earlier this month, we sat down with Callum to find out more about what he loves most about working for Alps and his top tips for someone wanting to start a career in Customer Success.

Introducing our brilliant Customer Success and CRM Administrator, Josh Harmer. Josh is a vital member of the Alps Customer Success Team, providing superb 1-1 data support and ensuring our CRM software is in good order.

This blog aims to provide post-16 leaders with some practical tips and resources to help students get the most out of these opportunities. 

During John’s time as a Director of Sixth Form and a Post-16 Development Officer at Radyr Sixth Form, John used Alps extensively as a school improvement tool. In this blog John shares his favourite features and some handy tips he has picked up that will help you get the most out of Alps.  

As students prepare for the upcoming examinations, our Educational Consultant, John Roe has written a blog providing tips and practical strategies that you can use to support students so they can make maximum use of independent study periods and revision.

This month we sat down with Sue to find out more about her fascinating career background as Deputy Head at Windsor Girls’ School, how Alps supported her during this role and what her biggest achievement has been as our Director of Education and Product Development.  

Supporting students both academically and pastorally are key aspects of a post-16 leader’s role. Although extremely rewarding, they can also be a major challenge. This blog aims to give you some practical tips to support you with the development of your post-16 tutorial programme. 

As we approach the end of the autumn term, a lot of schools and colleges will be analysing their monitoring gradepoint data for year 12 students using Alps Connect. The aim of this blog is to give you some practical tips to support you with your analysis and any intervention strategies you put in place. 

The most powerful thing about Connect is that the functionality and modelling tools are available throughout the year for your monitoring grades. As we reach the second half of the Autumn Term, you will most likely have data collection points for your key examination year groups. This short blog gives you some tips on how to get the most out of Connect in analysing your in-year data.

The head of 6th Form role is extremely rewarding; however, it can also be very demanding at times. In this blog, Alps Educational Consultant, John Roe uses his experience to share practical tips that will hopefully have a big impact on your sixth form and save you time and energy as you begin this role. 

Earlier this year, Sue Macgregor hosted a webinar demonstrating how Summit provides powerful and strategic analysis with the ability to dig down into the detail at school level. In this article, we have split the webinar into bitesize videos for you to watch at your leisure. Enjoy!

Alps Customer Success Manager, Sally has always been passionate about putting the customer at the heart of a business and joined Alps in 2021 to help drive Customer Success. Earlier this month, we sat down with Sally to find out what she loves most about her job and her top tips for someone wanting to start a career in Customer Success.