Cookie Policy

What are cookies?

Our site uses cookies to distinguish you from other users of our Site.  This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.  By continuing to browse the Site, you are agreeing to our use of cookies.

A “cookie” is a piece of information that is stored on your computer, tablet or phone to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.

How do we use cookies?

We may use cookies to improve the way the Site works and to monitor how people use our Site. This helps us to understand how people use our Site so we can develop and improve the design, layout and function of the Site.

The cookies we use

Strictly necessary cookies

These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the Site. Without these cookies, services you have asked for, such as logging into your account, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Functionality cookies

These cookies allow our Site to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a website may be able to provide you with news or updates relevant to the policies you buy. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

Third Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. This clause should be read in conjunction with our Privacy Policy and website terms and conditions, which also appear on our website.

Cloudflare

The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.  It is present to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.

For more information, please visit: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-

YouTube

YouTube set cookies when interacting with an embedded video from our official YouTube channel. This may include cookies that store personally-identifiable cookie information for playbacks of embedded video.

Cookies will include: CONSENT, PREF, VISITOR_INFO1_LIVE, YSC.

For more information please visit:

https://www.google.co.uk/intl/en/policies/privacy/

https://www.google.com/policies/technologies/types/

https://support.google.com/youtube/answer/171780?hl=en-GB

Azure Application Insights

The Site uses Azure Application Insights, a web analytics service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”). Application Insights collects statistical usage and telemetry information for apps built on the Azure cloud platform. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Microsoft on servers in the United States or Europe.

For more information on the information collected by this service, please see https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy.

Google Analytics

The Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses cookies to help us analyse how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States.  Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Google lists the cookies used by their analytics service on the following web page:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

How to reject cookies

If you do not wish to receive cookies that are not strictly necessary to perform basic features of our Site you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer.

Note that most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser’s privacy settings.  Rejecting all cookies means that certain features on the Site cannot then be provided to you and accordingly you may not be able to take full advantage of all our Site’s features. The “Help” menu in the bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.

More information

For more information generally on cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies

Cookie preferences

There is a notice on our home page which describes how we use cookies and which also provides a link to this Privacy Policy. If you use the Site after this notification has been displayed to you and your browser is set to accept cookies, we will assume that you consent to our use of cookies and other similar technologies as described in this Privacy Policy for the purposes described in this Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.